Shipping policy

Shipping Policy

Effective Date: 10.26.2024

At SIZMARI, we are dedicated to ensuring that your order is delivered safely and promptly. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our studio.

1. Shipping Carriers

We ship all orders using UPS and USPS. You can choose your preferred carrier at checkout, with options available based on your location and the size of your order.

2. Shipping Rates and Methods

We offer the following shipping options:

  • Domestic Shipping (within the U.S.): STANDART 3-7 DAY- FREE

    • UPS Ground: 5-7 working days- FREE
    • USPS Priority Mail: 5-7 working days- FREE
    • Expedited Shipping: Available through both UPS and USPS. Rates and times vary based on the service selected.

  • International Shipping:

    • Available via UPS International and USPS International services. Costs and delivery times will vary based on location and the shipping method selected at checkout.

Shipping costs are calculated based on the weight, dimensions, and destination of the order. Any applicable duties, taxes, or customs fees are the responsibility of the customer.

3. Order Processing Time

All orders are processed within 3 - 7 business days after payment is received. Orders are not shipped or delivered on weekends or holidays. If there is a significant delay in the shipment of your order, we will contact you via email.

4. Shipping Confirmation and Tracking

Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number. You can use this number to track your package through the UPS or USPS websites. Please allow [Insert number] hours for the tracking information to become available.

5. Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses. If you have specific shipping requirements, please contact us before placing your order.

6. Damages and Missing Items

Please inspect your order upon delivery. If your order arrives damaged or if any items are missing, please contact us immediately at info@sizmari.one We will work with you to resolve the issue as quickly as possible.

7. International Shipping Considerations

For international orders, please be aware that customs clearance may cause delays. Customers are responsible for any customs duties, taxes, or fees incurred.

8. Address Changes

If you need to change the shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

9. Lost or Stolen Packages

SIZMARI is not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please contact the carrier directly for assistance.

10. Contact Us

For any questions or concerns regarding shipping, please contact us at:

SIZMARI 
Address: 250 44th Street, Room 321, Brooklyn, NY, United States.
Email: info@sizmari.one
Phone: +1 934 216 23 61